1. Data Controller

HOME DEVELOPMENTS LT, S.L. · Trading name: HOME CLIMATE COATINGS
CL. Pizarro, 8 Pta. 2 · Edificio Las Terrazas II · 38612 Granadilla de Abona (Santa Cruz de Tenerife)
CIF: B88853130 · Tel.: +34 629 203 563 · E-mail: eshop@homedevelopment-es.com

2. Purposes of Processing

Personal data provided through this website are processed with the following purposes:

  • Order management: processing of purchase, invoicing, shipping and after-sales service.
  • Query handling: response to requests received through the contact form, telephone, WhatsApp or email.
  • User account management: creation and maintenance of customer account in the online store.
  • Compliance with legal obligations: tax, accounting and consumer protection requirements.
  • Commercial communications: only when prior consent of the interested party exists.

3. Legal Basis

Processing is based on the performance of a contract or application of pre-contractual measures (orders and queries), compliance with legal obligations (invoicing and taxation), consent of the interested party (commercial communications and non-technical cookies) and the legitimate interest of the controller (website security and fraud prevention).

4. Data Recipients

Data may be communicated to the following recipients, to the extent necessary:

  • payment entities and payment gateways (Stripe) for payment processing,
  • transport and logistics companies for order delivery,
  • accounting and tax advisory services of the controller,
  • computer services and web hosting providers,
  • public administrations when there is legal obligation.

No international transfers of data outside the European Economic Area are made except those strictly necessary for provision of the indicated services, with the guarantees provided in the GDPR.

5. Retention Period

Data shall be retained for the duration of the contractual relationship and, subsequently, for the periods required by tax, accounting and consumer protection regulations. Data processed on the basis of consent shall be retained until its withdrawal.

6. Rights of the Interested Parties

The interested party may exercise at any time his or her rights of access, rectification, erasure, limitation of processing, objection and data portability, by writing to: eshop@homedevelopment-es.com, indicating the right he or she wishes to exercise and enclosing a copy of an identification document when necessary.

He or she also has the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if he or she considers that the processing does not comply with applicable regulations.

7. Security

The controller applies appropriate technical and organizational measures to ensure a level of security adequate to the risk, including encryption of communications through HTTPS and restricted access to data.

8. Update of This Policy

This policy may be updated to adapt to regulatory changes or changes to the website. The current version will always be published on this page.